100% Satisfaction Guaranteed
At Pawsonify, we pride ourselves in providing high quality products and customer satisfaction. We want to make sure that the products purchased function as intended, however, sometimes there can be manufacturing issues.
How does it work?
30 Days - Return or Exchange
If you’re not satisfied with your purchase, you can return or exchange it within 30 days.
- Applies to selected products and orders only.
- To start a return or exchange, head to our Returns & Exchanges Portal.
6 Months - Product Warranty
Our 6-Month Product Warranty offers a replacement for faulty products.
- Applies to selected products and orders only.
- Within 6 months of Purchase
- One-Time Replacement | T&C Apply
- If the item being claimed under warranty is discontinued or sold out, you can choose an item of the same value or lesser value.
Frequently Asked Questions
See all FAQs →Can I request a different product for my replacement under the warranty?
Does the Product Warranty apply to all items?
How does the Product Warranty work?
If my order is a gift from my friend, can I still claim the warranty?
What defects does your warranty cover?
What do you mean by 100% Satisfaction Guaranteed?
What happens if the item I’m claiming under warranty is no longer available?
What if I made my purchase at a convention?
How do you Claim your Warranty?
The Pawsonify Team is here for you, whether you need an exchange, a refund, or just want to share some adorable pet photos.
Simply reach out to us by clicking "Contact Us" below. Seriously, reach out.
Let customers speak for us
Love this whole cherry blossom line! The quality of the tag is great and has held up quite well over time.
We are rogue ninjas! Odell looks so stunning in his new gear! The quality is as beautiful as the picture shows
Truthfully, I’m always skeptical about products like these, thinking they’re scams! However, seeing all the reviews, I went ahead and took a chance and I was definitely worth it! The product is great quality. It’s as beautiful as it looks on the pictures! The tags are also just a beautiful and great quality! I loved all of it, super happy with my purchase. I can’t wait to see my boy in them! We have our own doggy photographer, so I’m extremely excited to see Odell model this product!
Our crew of kitties love their gum-gum fruit! All three were excited to toss it around. The catnip is strong and the toy is well made and rolls well. Thank you!
The order was processed and delivered in a timely fashion. Very impressed by the quality of materials and design details. Our cat adjusted to his new collar very quickly and doesn’t have any issues wearing it. Has been wearing it for about a week now and there aren’t any signs of wear, and has yet to pop off or snag. Looking forward to seeing how long it holds up. Overall, very satisfied with my experience ordering from pawsonify and would have no problem ordering again in the future.
My girl Nami absolutely loves the gum gum fruit catnip toy. We've tried a bunch of toys with her, but we've never seen her so playful with any other toy. Easily her favorite. We bought both the op op fruit and the gum gum fruit, while she seems to go for the gum gum fruit first, she's equally playful with both. The catnip in the toy is very strong, I could smell it the moment I opened the package. All in all, everything we have purchased from Pawsonify has been amazing, and I'll definitely be, back for more.
My husband and I named our cat Nami after the character in one piece, so when we found out we could get a name tag with her jolly rodger on it, we were so excited. These are great quality, the design is engraved, and its just beautiful.
My newfy mix's name is Perona and her wearing the hollow hollow devil fruit as a tag is so fitting!! It's held up well through camping trips and neighborhood walks :)
The tag is very obviously high quality, it arrived quickly with no issues, and the text is very clear and easy to read. It wasn't hard to put on my dog's collar and the bigger ring worked flawlessly for the larger D-ring on his collar. I'll definitely be buying from Pawsonify again.
I just recently began to watch Inuyasha and I fell in love with the series! While I was scrolling through reels one day I came across an ad about pet collars that were Inuyasha themed and that made me feel very excited, I Purchased the Kagome collar with a jewel shard tag and when they arrived it looked AMAZING! the quality was great and the tag print was high quality, would 100% Purchase more cat collars in the future
Definitely recommend, super cute and good quality! The tag and collar together are just so adorable, especially for the nerds.
Collar came earlier than it was expected to arrive so that’s a plus! But, honestly I was a little worried about quality and really worried about the adjustable sizing as my cat is considered “big.” Well the quality is good and the collar was able to be adjusted to my cats size. He doesn’t seem to mind it and I love seeing it on him so it’s a win win!
Phenomenal quality. Cats don't mind the size of them, and they're just darling. Two 2-year-olds, a 6-year-old, and a 15-year-old. Yeah, these are great for every age 💞
He had a XS but grew so quickly !!! Had get a small for him because I’m in love with the design and anime
For this being a small business they have amazing quality in the collar the thing I love the most is that there is no metal it’s all fabric, my dog is big so it fits him snug. The amount of compliments he gets from anime fans is something I didn’t expect but it makes him feel like a good boy. Most definitely recommend if you want your dog to have character with a collar.