Contact Us

Need help?

Are you looking to start a Return or Exchange?

Please visit our Return & Exchange Portal to start the process.

Need to add engraving info to your Pet Tag?

Please head over to our Pet Tag Engraving Tool to add your info!

How do I start a warranty claim?

You can submit a warranty claim using this form. Once we receive your request, our team will review it and get back to you as soon as possible.

Still need a hand? Fill out the form and our team will get back to you.

First Name* Please enter your first name.

Last Name

Email* Please enter a valid email address.

Subject* Please choose a subject.

Where was the order placed?* Please let us know where the order was placed.

Order #* (e.g. #12345) Please enter your order number.

Event Name and Year* Please tell us the event name and year.

Zipcode* (the ZIP on your order — lets us pull it up) Please enter the ZIP on your order.

Update your tag engraving now

Open our tag editor with your order # and ZIP already filled in — no need to wait for a reply.

Open tag editor →

Shipping Address

Address Line 1* Please enter your address.

Address Line 2 (optional)

City* Required.

State / Province* Required.

Zipcode* Required.

Country* Required.

Message* Please enter a message.

Attachments (optional — photos or screenshots help us help you)

Choose files or drag & drop

Up to 3 files · 20MB total · images & PDF

By submitting, you agree we may email you back about your inquiry.

Our team will get back to you within 1–2 business days. Keep an eye on your inbox (and spam folder, just in case).

Officially Licensed

Show your love for your favorite series with our officially licensed merch!

Quick & Easy Returns

Returns & Exchanges accepted within 30 days of delivery on eligible items.

We Love Pets

We love pets at Pawsonify! Pet comfort & safety is our #1 Priority here!

Fast Shipping

We ship within 1-2 business days! Orders are shipped with USPS, DHL, or UPS.