Thank you so much for your interest in Pawsonify! We have officially completed our convention run for the year.
There are many orders (and pre-orders) that have been placed in September and I will be working very hard to fulfill all orders as quickly as I can.
Here is a general guideline for when your order should be shipped out (order date includes convention pre-orders):
If you placed your order before September 25th your order will be shipped in October.
If you placed your order after September 25th, your order will be shipped in November.
Processing times are currently longer (30-45 days) due to the high volume of open orders I currently have to process. I am also in the process of building up the business for faster, streamlined, production - but that will take time to accomplish!
The first batch of orders will be processed this upcoming week (October 7-11).
You will receive an email with tracking once your order has been packaged and prepared for pick-up by USPS. Once you receive this email, it may take up to 2-3 business days for USPS to process the package.
Pawsonify is currently in the process of moving to a bigger studio space, so I am unable to take packages to the post offices all the time, resulting in relying on USPS pickup.
I sincerely appreciate your patience and understanding during this time!